Dr. Amy Research Questions
HCI, usability, interface design, prototyping, and interaction beyond the keyboard and mouse.
1. What is human-computer interaction (HCI), and which disciplines contribute to it?
Human-computer interaction (HCI) is the study and design of how people interact with computers and other similar systems. Its main focus is creating interfaces that help people interact with technology effectively. Because HCI is related to humans and technology, it has several disciplines, like computer science, psychology, ergonomics, graphic and product design, anthropology, and engineering
2. What is the difference between a system being useful and being usable? Can you give an example of a system that is usable but not useful for a particular person or task?
Usability means how easy and pleasant to use a certain system, while utility means whether the system has all the features that a person needs. A useful system needs to have both. For example, a calculator app is usually simple and easy to use, making it usable. But wont be useful to someone who wants to write and test Python programs because a calculator does not provide the features needed
3. Find an everyday interface that is confusing to use. What is the person trying to do, and which design decision causes difficulty? Suggest one improvement.
An example of a confusing interface is a microwave with so many buttons, symbols, and cooking modes. A person who is gonna use the microwave may only want to heat his food for 30 sec, but he needs to navigate through the options to find his option; this creates unnecessary complexity. A good interface design should make the important and mainly used action easy to find. One improvement would be to make the common controls, like start and stop, more noticeable while keeping less commonly used options separate.
4. What is a prototype, and how can testing one with users help a designer? What is one thing that asking “Do you like it?” would not tell you?
A prototype is an early version of the interactive design that allows people to experience how a product works before developing the final product. Designers would give users tasks and observe where they hesitate, make mistakes, or even be confused. This allows problems to be found and fixed before launching the final product. Just asking Do you like it would not help in finding out if they can complete important tasks with the interface.
5. Find one example of interaction beyond a keyboard and mouse, such as voice input or a tangible interface. Who might benefit, and how would you test whether it helps them?
One example is speech recognition, which enables people to control a computer using voice commands. It can be used to type text, navigate through menus, activate buttons, and other different commands. According to W3C, this can significantly help people with physical disabilities who can't easily use a keyboard and mouse, people with repetitive stress injuries, and people who find speaking easier than typing. To test it usefulness, i would ask the users to complete the same tasks using their voice and then usijgn a keyboard and mouse. I would compare the time taken to complete each task, what errors occurred, and how easy the users find each method.
Works Cited
Association for Computing Machinery. “HCI – CS2013 Version.” CS2023, csed.acm.org/knowledge-areas-human-computer-interaction-hci-cs2013-version/. Accessed 14 Sept. 2026.
Nielsen, Jakob. “Usability 101: Introduction to Usability.” Nielsen Norman Group, 3 Jan. 2012, nngroup.com/articles/usability-101-introduction-to-usability/. Accessed 14 Sept. 2026.
Nielsen, Jakob. “10 Usability Heuristics for User Interface Design.” Nielsen Norman Group, nngroup.com/articles/ten-usability-heuristics/. Accessed 14 Sept. 2026.
“Prototypes.” Usability & Digital Accessibility, Yale University, usability.yale.edu/ux/build/design-documentation/prototypes. Accessed 14 Sept. 2026.
“User Testing.” Usability & Digital Accessibility, Yale University, usability.yale.edu/ux/validate/review-the-user-experience/user-testing. Accessed 14 Sept. 2026.
“Speech Recognition.” Web Accessibility Initiative (WAI), World Wide Web Consortium, w3.org/WAI/perspective-videos/voice/. Accessed 14 Sept. 2026.