My Research Interests

My main research interests are in Business Process Management, particularly in designing tools and best practices in Business Process Design. 

I am interested in researching best practices in business process redesign. I am working on tools that support the efficient appraisal and selection of available best practices, as well as strategies for successful implementation of Business Process Redesign (BPR). 

Decision-making methods, artificial intelligence tools as well as field studies are used as a backbone to this research. 

I have recently developped a special interest in global IT systems. I am studying performing IT outsourcing models for the Middle East.