Education
Carnegie Mellon University - Honors Student
Aug. 2007 - Dec. 2011 (Pittsburgh, PA)
BS in Information Systems & Human Computer Interaction, QPA:3.76
MS in Human Computer Interaction, QPA:4.0
Experience
User Research Lead - Tactio:3M
Jan. 2011 - Present (Pittsburgh, PA)
Developed hardware and software solution for a forward looking interactive educational device utilizing multi-touch technology
Performed ideation, concept validation, and developed the product through data-driven design methodologies
Usability Analyst/Designer Intern: Boeing
Feb. 2011 - Present, May 2009 - Aug. 2009 (Bellevue, WA)
Performed User Research and moderated field and virtual tests
Consulted on various enterprise wide projects and performed quantifiable analysis
Developed corporate website design standard according to Accessibility Guide 508
Test Usability Expert: PMAM Corporation
Feb. 2011 - May 2011 (Virtual Contract Work)
Performed heuristic evaluation on CRM interface and HR tool and provided wireframes and redesigned site
Presented competitive analysis of competing products and suggested opportunities for feature integration
Program Management Intern: Boeing
May 2010 - Aug. 2010 (Long Beach, CA)
Coordinated the overall status of the interface integration efforts for $30 million IT suite implementation
Created a tool to collect and manage progress on interface integration activities
Generated linear definition of process and tracked deliverables
Found resources for suffering projects and helped develop workarounds in line with deployment schedule
Presented status report to manager and Director of IT, Boeing Military Aircraft
Teaching Assistant: Carnegie Mellon University
Aug. 2009 - Dec. 2009 (Pittsburgh, PA)
Worked with professor on coursework and graded papers for Issues in Multimedia Authoring
Academic Projects
Design Lead & Usability Specialist - PUCS: Information Systems Capstone Project
Aug. 2010 - Dec.2010 (Pittsburgh, PA)
Developed a back-end community based portal & volunteer management system for parents and administrators at PUCS (Pittsburgh Urban Christian School)
Led extensive user research on economically and socially diverse user population
Designed a usable and kid-friendly interface in line with the public website
Usability Specialist & QA Manager - TimeTrak: Information Systems Junior Project
Jan. 2010 - May 2010
Developed an electronic Timecard system for CMU on Ruby on Rails framework
Implemented front end and integrated various plugins for system compatibility
Honors
Siebel Scholar: National Academic Scholarship
September 2011
Selected by the School of Computer Science as one of five students to receive $35,000 national scholarship
Recipient: Boeing Corporation Leadership Recognition Scholarship
Aug. 2009
Selected by the Information Systems department to receive annual scholarship based on leadership and academic excellence
Judith Resnik Scholarship
Aug. 2007-May 2011
Granted four year academic scholarship by Carnegie Mellon University
Alpha Iota Delta (Information Systems Honors Society)
May 2011-Present
Selected as one of six top students who excel in campus citizenship, leadership and academics by Information Systems Department faculty