Master's of Library & Information Sciences (Candidate)—May, 2010
University of Pittsburgh, Pittsburgh PA
Bachelor's in Professional Writing—May, 1994
Carnegie Mellon University, Pittsburgh
PA
Experience
Communications & Support Coordinator
Computing Services, Carnegie Mellon University
August 2005 - Present
Coordinate classroom projects, communication and support services. Develop project plans, generate press releases and announcements. Create training documentation and web-based tutorials for classroom technologies. Maintain departmental website.
Courseware Specialist
Distance Education, ISRI, Carnegie
Mellon University
December 1998 - August 2005
Primarily responsible for writing and editing print and on-line course
materials for distance education, as well as the development of course and
departmental websites. Additional duties include instructor and student
support for websites and materials; generation of lecture slides; production
of companion guides, brochures and print ads; preperation of high quality
graphics, digital photographs and scanned images; and assisting with the
production of course CDs and transcription editing.
Technical Writer
Office of Technology for Education & Open Learning Initiative,
Carnegie Mellon University
June 2004- August 2005
Assist in the generation of online tutorials for OLI, as well as the
creation of some demonstration movie clips. Write technical documentation,
such as several “how-to” documents on the Blackboard 6.0 upgrade
for OTE, as well as documentation on using certain tools, such as simulators.
Program Assistant
Cyert Center for Early Education, Carnegie Mellon University
May 1995 - April 1998
Provided information regarding services, policies and procedures; wrote
and designed newsletters, brochures and correspondence; created and maintained
the web page using HTML; coordinated mentoring projects; created presentation
slides; managed office resources; directed office student assistants.
Freelance Editor and Proofreader
rdi consulting, inc.
May 1995 - September 1995
Edited slides and technical documentation for computer related seminars.
Macintosh Computer Consultant
The Heinz School of Public Policy and Management, Carnegie Mellon University
September 1992 - May 1994
Assisted graduate students and staff with computer applications; maintained
the computer cluster; scheduled reservations for workstations.
Writing Intern
Pittsburgh Action Against Rape
October 1993 - May 1994
Researched, wrote, edited and designed five promotional and educational
brochures.
Student Technical Writer
Computing and Communications, Carnegie Mellon University
May 1992 - September 1992
Co-wrote and edited technical manuals for various computer applications.
Computing Proficiencies
Operating Systems—Macintosh, Windows, Familiar with UNIX
Software Applications—Adobe InDesign, PageMaker, Photoshop, Illustrator, Acrobat, and FrameMaker; Tegrity Web Recording Manager; Microsoft Word, Excel, and PowerPoint; WordPerfect; Harvard Graphics; Claris Works; and FileMaker Pro. Familiarity with Flash and Camtasia.
Web Development— Use the Content Management System at Carnegie Mellon for web development as of December 2007. Used to primarily use Dreamweaver or a text editor
to write the HTML code for the departmental and some course websites. For
the majority of course websites, Blackboard was used.
Awards and Committees
Andy Award for Outstanding Dedication, Nominee, November 2002.
Elected Secretary, Woodhaven Oaks Civic Association, 2002, 2003 & 2004.
Spring Carnival Committee, 1996-1998.
Elected Staff Council Representative, 1996-1998.
Andy Award for Excellence in Satisfying Customers, November 1996.